Conditions of sale

ORDER

• VIEW INTERNET from the commercial site 
https://www.ecclesiaweb.com/en/ where you can enter the products in the cart and pay with advance bank transfer or Credit Card / PAYPAL.

  • VIA FAX downloading the form from the commercial site https://www.ecclesiaweb.com/en/ where you can enter the products and pay with advance bank transfer. Ask for shipping costs. 

    All prices include I.V.A. 

Only shipping costs must be added to the amount:

Shipping Italy

From   10 kg    €   14,00 
From 11 to 20 kg    €   18.00  
From 21 a 30 kg    €   23,00
From 31 a 50 kg    €   36,00
From 51 a 100 kg  €   61,00

For high-end products, insurance will be calculated (in order) in addition to the cost of shipping.

Shipments worldwide.  Send an email to [email protected] to know the rates for his country.

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ANTICAL PAYMENT

Bank Transfer Advance

The customer, at the time of the Confirmation of the order, will have to choose the payment method "_" and follow the operating instructions.

Finally must send the PAYMENT COPY to email [email protected] clearly indicating the references for SPEDIZIONE (Cognome, Nome, Address address, Phone, e-mail). 
Ecclesiaweb.com reserves the right to wait for the bank accreditation before sending.
 
The order will be processed only if the transfer contains the CRO number or when the actual bank credit arrives. 
The delivery will take place according to the agreed methods. 
 

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It is forbidden to insert false, altered and/or invented data in any form of registration (personal data, addresses, telephone numbers, e-mail boxes, etc.). Ecclesiaweb.com  reserves the right to legally pursue any kind of violation or abuse, in its own interest, of users and institutions.
Ecclesiaweb.com However, it is not responsible in any way for the fraudulent and unlawful use of its website and its services and for any kind of payment by third parties.

 

 

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ANTICAL PAYMENT

Credit Card / Paypal

The customer, at the time of the Confirmation of the order, will have to choose the payment method "PAYPAL" and follow the operating instructions.

The delivery will take place according to the agreed methods. 
 

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It is forbidden to insert false, altered and/or invented data in any form of registration (personal data, addresses, telephone numbers, e-mail boxes, etc.). Ecclesiaweb.com  reserves the right to legally pursue any kind of violation or abuse, in its own interest, of users and institutions.
Ecclesiaweb.com However, it is not responsible in any way for the fraudulent and unlawful use of its website and its services and for any kind of payment by third parties.

 

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CONSEGAN AND COSTS MODE

The delivery costs are borne by the Customer and are clearly explained when order confirmation is made. The payment of the goods by the Customer will be made using the method chosen at the time of the order.

delivery times ordered items vary according to availability and actual delivery times. Generally, the customer finds, at the top of the category in which it is located, the estimated technical times for realization. Mostly, these products are made the moment of order.

Shipping time are estimated around 72 hours from the start date.
In case the goods ordered by the customer are not available in stock at the time of order, the goods will be sent as soon as possible. Consider that many products are made / packaged at the time of order.

For delays caused by material unavailability at the supplier/producer, causes of force majeure, etc. the customer will be informed to the contact details provided by Ecclesiaweb.com.

Delivery of all items is carried out by Corriere Espresso.  

Delivery takes place from Monday to Friday from 8.30 to 19.00. 

In the event of the customer's absence, the courier leaves a postcard (pass notice) with the instructions for delivery within 72 hours. After this term, the customer will be contacted by Ecclesiaweb.com. The costs of stay or deposit at the courier are borne by the buyer.
  
The forwarder will be provided, in addition to the complete address, also the telephone address of the recipient, so that it can communicate any logistic disguidi.

Once you have received the product, please check:

  • that the number of packages indicated on the letter of the carrier is actually the one delivered;

  • that the package is intact and not damaged; any disputes must be raised immediately to the courier by placing on the LDV signed to the courier the word "Retreat with control reserve", if not, the product is considered correctly delivered. In this case, if the damage is easily found, please refuse delivery.

In the event of any anomalies mentioned above, the buyer is required to communicate the disguidance to [email protected] . Ecclesiaweb.com is not responsible for any delays attributable to offenders. Delivery delays do not give in any case the right to refund.
The loss of the goods by the forwarder from the right to the buyer to receive a new product similar to that ordered in the time necessary to Ecclesiaweb.com for the evasion of practice.

No liability may be charged to Ecclesiaweb.com in the event of delay in order evasion or delivery of the order.

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FACILITIES

For each order placed on https://www.ecclesiaweb.com/en/ ,  Ecclesiaweb.com issue the invoice for the shipped material. 

In some cases the FATTURE may be sent through e-mail to the owner of the order, pursuant to Article 14 D.P.R. 445/2000. 
For the issue of the invoice, the information provided by the Customer at the time of order and in the order confirmation Ecclesiaweb.com

 

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JOINT

In the event that the customer does not withdraw within 5 working days the goods ordered and present in deposit at the courier's warehouses due to the repeated impossibility of delivery to the contact indicated by the customer at the time of the order, the same order will be cancelled and the shipping and/or deposit charges will be charged.

 

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 ORDER

All products for sale on Ecclesiaweb.com are covered by the manufacturer's official guarantee under the rules, as applicable, of which Legislative Decree no. 24 of 02-02-2002. This warranty will apply to the product that has no conformity defects and/or malfunctions at the time of purchase. The guarantee is personal and will therefore apply only to the original buyer, being reserved to direct customers and not to traders and retailers.

 

 

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RECORD

Sales of products via the Internet are governed by Law Decree no. 5206/05 (Art. 50 to 68) that regulates the matter of distance contracts, that is carried out outside the commercial premises.

This legislation imposes the right of withdrawal, or the possibility for the consumer to return the purchased product and to obtain the refund of the expenses incurred.

This right is reserved exclusively for natural persons (consumers), so it cannot be exercised by legal persons and natural persons acting for purposes related to the professional activity which may be carried out.

To exercise the right of withdrawal you must send, within 14 working days from receipt of the goods, a communication in which the will to withdraw from the contract is manifested.
The only expenses required, non-refundable, are those of delivery of the product.
The right of withdrawal shall be deemed to be in full if the returned product is not intact, i.e.:

  • lack of original packaging 

  • absence of integral elements of the product (accessories, parts, components, instruction manuals, ...)

  • product damage for causes other than transport.

Procedure for the exercise of the right of withdrawal
If you have made a purchase at our site and want to cancel your purchase, you will need to follow this simple procedure:

  1. Send to Ecclesiaweb.com within 14 working days of receipt of the goods, with registered letter with reception notice, the appropriate form that is attached to the parcel together with the transport documents.

  2. Advance communication by email or by phone by contacting the number 347 6621546.  By the next working day of your communication, at the email address you left us at the time of purchase, you will be sent the Authorization Number to Reenter (NAR) that will identify your practice.

  3. Provide, using a courier of your choice, the shipment of the product carefully packed in the original and complete packaging of each accessory, instruction manuals and everything originally contained.

  4. Ensure against theft and transport damage the shipment and take charge of the related expenses. If the product has not been insured for the value indicated in the invoice, in case of damages or loss occurred during transport, Ecclesiaweb.com reserves the right to charge any damage suffered by holding them from the sums to be refunded.

  5. Indicate on the packaging the Number of Authorization to the Reenter (NAR) attributed by Ecclesiaweb.com. 
    Call 347 6621546 to have the address of the forwarder to whom to send the material.

Ecclesiaweb.com will proceed, by bank transfer, to the refund relative to the cost of the goods sent excluding the shipping costs within the 14 working days and however not before the receipt of the goods.
We therefore invite you to indicate bank details directly on the withdrawal form at the time of sending the same via recommended.